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Where can I find the Little Grasshopper Library app?

You can download the app from the App Store or get it on Google Play.

      

What phones and devices are the Little Grasshopper Library compatible with?

Apps are developed and tested with these devices: Asus Google Nexus 7 tablet; Samsung Galaxy Tab S2 9.7; Motorola Nexus 6; Samsung Galaxy S6 Edge; Motorola Moto G3; LG Nexus 5X; Samsung Galaxy S7; Motorola Moto Z; Samsung Galaxy S8; iPad (3rd Generation); iPad (4th Generation); iPad Air (1st Generation); iPad Air (2nd Generation); iPad (2018); iPad Pro 12.9 (1st Generation); iPad Mini (4th Generation); iPhone 6; iPhone 6+; iPhone 7; iPhone 8; iPhone X

While the app is optimized for those devices, you may be able to download it successfully to devices not listed here. However, load times may be increased on older devices, and other glitches may result.

 

I scanned the QR code in my book with the QR code reader that came with my device. Nothing is happening.

To download digital content for a book, you need to first download the Little Grasshopper Library app. Then, from the app’s main screen, tap Add Book. Scan the QR code from within the app.

 

My QR code isn't working. What should I do? 

If you're having trouble scanning your QR codes, click here. 

 

I'm on an Apple device. I am not hearing audio for the app, even though my volume is turned up and I am able to listen to music or movies.

If you are able to hear audio for other apps but not the Little Grasshopper app, or if you are only able to hear the audio through earbuds, please check to see if the "soft mute" setting is selected. This setting blocks audio from some, but not all, apps. To check if it is enabled, go  to Settings>Control Center. Open the Control Center. On many devices, you do so by swiping down from the top right edge. If you see an icon of a bell, please verify that it doesn't have a line through it. If it does, tap to deselect this setting. 

 

(Storybooks) How do I use the app?

The app allows you to interact with the story in several different ways.

In Hear It mode, hear the story read aloud. Press Play to begin the narration, and Pause to pause the narration. As you read, you can look at your device’s screen or follow along in your printed book. You will hear a sound that lets you know when it’s time to turn the page in your printed book. Just tap the close button at the top right corner of the screen to return to your book’s main menu.

In Read It mode, you’ll see the text of the story and hear it read aloud. As the narration plays, the words change color. When a screen has finished playing, you can swipe right to go to the next screen. You can also tap the picture on the page to hear a fun sound effect. Swipe left to return to an earlier point in the story.

In Play It mode, you can play two interactive learning games in each book. You might be asked to put the story in order with a sequencing game, find a word that matches a picture, pair cards in a familiar memory game, or more.

 

(Early Learning photography books) How do I use the app?

The app allows you to interact with the book in several different ways.

In Read It mode, see a series of flashcards. Swipe left or right to move from flashcard to flashcard. As you see a picture, you will also hear the name of the object said aloud. Tap the picture to hear a fun sound effect!

In Play It mode, you can play two interactive learning games in each book. You might be asked to find the picture that matches a word or sound, pair cards in a familiar memory game, play a fun bubble pop game, or more. 

 

How do I return to the app’s main screen and go to another book?

If you are in Read It, Hear It, or Play It mode, tap the close button found at the top right corner of the screen to return to the book’s main menu. Then tap the close button found at the top right corner of that screen to return to your app’s main screen.

 

How do I remove a book from my library? How do I add back a book that I accidentally removed?
Press and hold on any cover image. You will see a red circle with a minus sign at the top right corner of each book. Touch the red circle for any book that you no longer want stored on your device. Tap away from the books to return to your normal view. To add a book back, tap the Add Book button and scan the QR code to download it again. If you are trying to add back a book that you just removed and get a message that the book is already on your device but you don't see it in your library, wait ten minutes and/or turn the device off and on again, and then try to scan the QR code again.

 

What is the privacy policy?

Little Grasshopper Books respects your privacy. Read our full policy here